What is the problem?
Define the problem clearly by separating what is actually happening from assumptions, symptoms, and interpretations.
BEHAVIORAL RESEARCHER · AUTHOR · SPEAKER
The What | Why | How framework helps you define the problem, understand why it matters, and determine how to solve it—before you commit time, money, or credibility.
GET THE FREE WHAT | WHY | HOW BRIEF ↓CLARITY BEFORE COMMITMENT
Conversations may begin with an idea, problem, recommendation, or proposed solution. Disciplined thinking brings them through the same three questions: What is the problem? Why does it matter, and to whom? How should we solve the problem?
BOOK IN PROGRESS
“Most ideas do not fail because someone disproved them. They fail because nobody could see them clearly enough to engage.”
THE WHAT | WHY | HOW FRAMEWORK
Whether a conversation begins with an idea, a problem, a recommendation, or a proposed solution, the What | Why | How framework creates a disciplined path from uncertainty to action.
Define the problem clearly by separating what is actually happening from assumptions, symptoms, and interpretations.
Clarify the stakes: who is affected, what is at risk or possible, and why the problem deserves attention.
Determine the solution justified by the problem and its stakes.
IF YOU ARE SOMEONE WHO…
You do not need another formula for making a weak idea sound convincing. You need a disciplined way to define the problem, establish why it matters, and determine how it should be solved—and a shared language for the conversation that follows.
YOU NEED TO EARN A YES
You recommend action, request resources, present research, or ask other people to put their time, money, or credibility behind your thinking.
YOU ARE RESPONSIBLE FOR GIVING ONE
You evaluate proposals, allocate resources, lead teams, or need a better way to challenge an idea without shutting down the person who brought it.
SPEAKING · WORKSHOPS · PANELS
Hilda gives audiences a practical language for examining problems before proposed solutions become commitments—and for having clearer, more productive conversations when the stakes are real.
A GIFT FOR YOUR NEXT HARD CONVERSATION
Download the free What | Why | How Brief, a practical tool for applying the framework to your next important idea, problem, or proposed solution. Enter your details and I’ll send it directly to your inbox.
ABOUT HILDA
Hilda teaches people and organizations how to frame the problems worth solving, before time, attention, and authority are spent solving the wrong ones. She is a behavioral researcher, professor, speaker, and author currently writing a book about the discipline of clarity before commitment.

FOLLOW THE QUESTIONS
Ideas about judgment, clearer problem framing, the What | Why | How framework, and Hilda’s book in progress.